Questions
Every question, answered.
Prices, timing, changes, who owns what, and our free checks, in one place. Can't find yours? Ask us, and the person who builds your site replies within 1 working day.
No question matches that yet. Ask us on WhatsApp or send a message, and we reply within 1 working day.
Getting started
Who we are, where we work and how to begin.
What is Clovigo?
Clovigo designs and builds websites, web apps and SEO for small businesses.
- You design your site online, with a fixed price and a delivery date.
- You order in minutes.
- We handle the domain, hosting, email and everything technical.
Who is behind Clovigo?
Clovigo is a brand of Fundrego Pte Ltd, a company registered in Singapore (UEN 202348668N). You talk directly to the person who builds your site, never an account manager.
Do you work with businesses outside Singapore?
Yes. We are based in Singapore and work with businesses in Singapore, Malaysia, Australia, the UK, Europe and the US. Prices show in your own currency, and everything happens online, on WhatsApp, by email or in a video call if you like, so there is no need to meet.
Why are you faster and more affordable than an agency?
- You design and order online, so no one's time goes into meetings and quotes.
- We build from parts we have already tested.
- AI tools do the repetitive work, and a person checks every page.
Can I order in the chat?
Yes. Tell Clovi, our chat helper, what you need:
- Clovi puts your order together, with its price and dates.
- You check it, and place it with one tap.
- Nothing to pay now: we confirm the details with you first.
Do I need to create an account?
No. You order with your name, email and phone number. We keep you updated on WhatsApp and by email, and send a private preview link at each milestone.
What do I need to prepare?
- What you do
- The pages you want
- A few websites you like
Your logo and photos help too. No logo yet? We can design one, and a mascot too.
Can you work with my current website?
Yes. Send us its link and we will suggest a new design for it. If you already have a domain, we keep using it.
Can I talk to someone before I order?
Of course. Send us a message or WhatsApp us and we reply within 1 working day. If you prefer, we put your whole order together with you.
How quickly do you reply?
Within 1 working day, on WhatsApp or by email. The person who replies is the person who will build your site.
Prices and paying
What it costs, when you pay, and if your plans change.
How much does a website cost?
- A one-page site: S$499, one-time
- A business website, up to 6 pages: S$990, one-time
- A custom tool: from S$5,999
Add-ons and monthly plans are optional, and the designer shows your exact total before you order.
What do I pay when I order?
- When you order: nothing.
- Once we have confirmed the details with you, on WhatsApp, by email or in a quick call: an invoice for a 50% deposit, payable by card or PayNow.
- When you approve the finished site: the other half, before it goes live.
Do I need to sign a contract?
No paperwork. Everything is agreed on your order page:
- When you order: you tick the box to agree to our terms.
- A custom tool: you accept its fixed price by typing your name.
- When your website is finished: you approve it by typing your name.
Typing your name counts as your signature. Every invoice and receipt is on your order page too, ready to save as a PDF.
Which currency do I pay in?
- Singapore: Singapore dollars
- Malaysia: Malaysian ringgit
- Australia: Australian dollars
- The UK: British pounds
- Euro countries: euros
- Everywhere else: US dollars
Your order and invoice use the currency shown when you ordered.
Can I change my order after placing it?
Yes. Until you approve the design, you can add or remove anything and the price updates to match.
What if I need something that isn't listed?
Order the closest package and tell us in the notes, or send us a message. We confirm a fixed price with you before any work starts.
Can I cancel and get my deposit back?
- Before we start work: yes, we refund your deposit in full.
- Once work has started: payments are not refundable.
- If we cannot deliver what we agreed: we refund what you paid for the part we did not deliver.
Timing, design and changes
How long it takes, and how your design comes together.
How long does it take?
- A one-page site: live in 3 to 5 working days
- A 6-page site: about 1 week
- A custom tool: a timeline agreed with you
Rush Delivery is about 40% sooner, for 30% more. The designer shows your exact date before you order.
When does my delivery date start counting?
From when we have your deposit and the materials we need, in working days, Monday to Friday. If materials or feedback reach us later than planned, the date moves by the same amount.
What if I don't like the design?
You see your home page design first, and we change it with you until you are happy, before we build the rest.
How many changes can I ask for?
- A one-page site: 3 rounds of changes
- A business website: 8 rounds
- A custom tool: unlimited rounds
We quote any other changes or new features before we do them. After launch, the care plan covers small edits every month.
Are your designs templates?
Our 60 designs are concepts that show our range, and templates to start from. Your final design follows your direction, with your logo, colours, words and photos, and you approve every page.
What if none of the designs fit my business?
Pick the closest one and tell us what you have in mind, or send us a website you like. Your design is not limited to these.
Will my website work on phones?
Yes. Every design is made for phones and computers. Open any of our designs to see both.
Ownership and after launch
What is yours, and how your site is looked after.
Do I own the website?
Yes, once it is paid in full:
- The design, content and code we made are yours.
- So is any logo or mascot we made for you.
- Your domain, business email and accounts are in your company's name from the start.
If you ever move on, we hand everything over.
Who pays for the domain and hosting?
- Hosting is part of the care plan.
- Your domain name, business email and any database an app needs are billed to you and registered in your company's name, so you own them.
Already have a domain? We use it.
What happens after my website goes live?
Everything is handed over in your name. The care plan keeps your site hosted, updated and backed up, with small changes each month. Or take it anywhere you like: it is yours.
What does the care plan include?
For S$49 a month:
- Hosting
- Security updates
- Backups
- 1 hour of changes every month
Can I cancel a monthly plan?
Yes, any time. Plans run month to month.
- Your plan ends at the end of the month you have paid for.
- If you cancel the care plan, we help you move your website to the hosting of your choice.
Can I change my website myself?
Yes. We can set you up with a simple editor:
- Click anything on your page to change it.
- Update your prices and opening hours.
- Write your own news and articles.
Then publish: it is live in about a minute. Try the demo editor.
SEO and AI search
Being found on Google, Bing and in AI answers.
Can you help us show up on Google, Bing and in AI answers?
Yes. Every site we build is set up for Google and Bing search, and our SEO and AI plans add fresh articles and ongoing work. No one can honestly promise a ranking, but we do the work that makes one more likely.
What are SEO, AEO and GEO?
- SEO, search engine optimisation, gets you listed on Google and Bing.
- AEO, answer engine optimisation, makes your page the direct answer to a question.
- GEO, generative engine optimisation, gets you recommended in the answers AI assistants like ChatGPT, Gemini and Claude write.
Can you guarantee I'll be first on Google?
No one can honestly guarantee that, and you should be wary of anyone who does. We guarantee the work:
- Search foundations done properly
- Articles published on schedule
- A monthly report that shows what changed
How long until I see results?
Search results build over months, not days. New sites usually take a few months to earn steady traffic. Your monthly report shows what is moving so you can see progress early.
Do I need a plan to be found at all?
No. Every site we build gets the search foundations. The plans add fresh articles and ongoing work, which is what helps you climb over time.
What do the SEO and AI plans include?
- SEO and AI Essentials, S$149 a month: 4 new articles a month, Google Business Profile updates, and a monthly report in plain English.
- SEO and AI Growth, S$349 a month: a new article every day, topic and competitor research, and a monthly report and a call.
Who writes the articles?
We draft them with AI and a person checks every one before it goes live. Google's spam rules penalise sites that mass-produce unchecked pages, so the check is not optional.
How do I get AI assistants to recommend me?
Be easy to find, understand and trust:
- A fast website that says what you do and where
- Answers to the questions customers ask
- Your business details in structured data
- A Google Business Profile, and reviews
Our free website check scores how ready your website is, and our SEO and AI plans do the work for you.
Logos, mascots and AI chat
Brand design, and the add-ons that make your site stand out.
Can you make an AI chatbot or a mascot for my business?
Yes. Both are add-ons you choose when you design your site:
- An AI Chat Assistant like Clovi, which answers your customers day and night
- A mascot character for your brand
How much is a logo or a mascot?
- A logo with your colours and fonts: S$390, one-time
- A mascot character: S$490, one-time
- The Brand Set, a logo, a mascot and an AI chat assistant together: S$999 plus S$19 a month
Can I get a logo or mascot without a website?
Most clients add them to a website order. If you only need a logo or a mascot, message us and we will tell you what we can do.
What logo and mascot files do I get?
- Your logo: SVG and PNG files, in colour and in black and white, with your colours and fonts
- Your mascot: PNG pictures with see-through backgrounds
Who owns my logo and mascot?
You do. Once your order is paid in full, your logo and mascot are yours to use anywhere.
I already have a logo. Can you use it?
Yes. Add it to your order and we build your website around it.
Our free checks
The free website check and AI check, and what they show.
What is the difference between the website check and the AI check?
- The website check scores how easy your website is to find, out of 100 for speed, SEO, AEO and GEO, with a plain fix for every problem.
- The AI check asks an AI assistant, with live web search, what a customer would ask about your business, and shows you its answer word for word.
Are the checks really free?
Yes, both:
- The website check shows your scores and top fixes straight away, and the full report opens with your name, email and phone, at no cost.
- The AI check costs us a little each time, so each person can ask 3 times an hour.
What does the website check score mean?
Four scores out of 100, one for each way people find a business:
- Speed: how fast the page opens on a phone, from Google’s own test
- SEO: being listed on Google and Bing
- AEO: being the direct answer to a question
- GEO: being recommended by AI assistants
The overall score is their average. It does not count visitors: a famous brand is found by its name alone, while most businesses need these basics to be found.
How exactly does the website check score?
Speed is Google’s own PageSpeed score on a phone, as it is. The other three are points out of 100:
- Page title 13
- Phone layout 13
- Allowed in Google 13
- Description 11
- https 9
- Main heading 9
- Sitemap 8
- Main address (canonical) 7
- Structured data 6
- Image descriptions 4
- Sharing picture 4
- robots.txt 3
- Answers to common questions 30
- Words to read 25
- Sections with headings 20
- Lists or tables 15
- Questions marked up for machines 10
- Open to AI search 30
- Business details in structured data 25
- Contact details 15
- Profiles elsewhere 15
- Who is behind the business 15
A nearly right answer earns part of the points. Blocking AI training is shown, but never counted.
Why did the check not score a website?
Some sites ask visitors to prove they are not a robot, or only send them on to another page. We never get around those checks, and we never score a gatekeeper page instead of the real one: we tell you what happened.
Which AI assistant does the AI check ask?
Claude, by Anthropic, with live web search: one of the big AI assistants. ChatGPT, Gemini and others search the web in a similar way, but each may answer differently, and every answer can change over time.
Why did the AI check not find my business?
Usually one of these:
- Little is written about it online.
- Other businesses share its name.
- Its details differ from place to place.
- Its website keeps AI search out, in its robots.txt file.
What helps most: a clear website, a Google Business Profile, and the same name, address and phone everywhere.
What happens to what I type into the AI check?
The business name and area go to the AI assistant as a customer's question, to get its answer. We do not keep them, unless you ask us for a plan below the answer. Privacy
Can you fix what the checks find?
Yes. Every site we build is set up for all of it from day one, and our SEO and AI plans keep it that way.
For partners
For corporate secretaries, accountants and business consultants who send us clients.
How do I become a partner?
Apply on our partners page in about 2 minutes. It is free to join, with no targets.
How much is the referral fee?
We agree it with you when you join, based on the work you send us. It is paid once your client has paid their order in full, and you see every referral you have sent.
Do my clients pay more because of me?
No. They pay less: S$100 off a Business Website (up to 6 pages) or a custom web app, on top of our fixed prices. It does not apply to the one-page Launch Page.
What if a client needs something special?
Send them anyway. We talk it through with them and confirm a fixed price before any work starts.
Who looks after the client?
We do, from the first message to launch and after. You never have to sell, explain or chase anything.
Still have a question?
Ask us anything. The person who builds your site replies within 1 working day.